Panel Discussion – Kathi McCarthy, Monique Doucet, Derek Hatchard

Panel Discussion – Kathi McCarthy, Monique Doucet, Derek Hatchard
The Art of Pain Reduction

The Art of Pain Reduction

Session Summary

The handoff between teams in the software development lifecycle is a major pain point in many organizations. Even when teams claim to be agile, reality is tainted by poor communication, lack of trust, lack of empathy, faulty assumptions, and mini waterfall-esque handoffs. In this informal Q&A style conversation, Kathi, Monique, and Derek will share stories, insights, and practices from their Salesforce experience for avoiding pain along the path from development to deployment.

Bio

Kathi McCarthy, Monique Doucet, and Derek Hatchard herd cats at Salesforce. Kathi is a director of operations at Salesforce. Monique is a director of program management at Salesforce. Derek is a principal architect but mostly just begs Kathi to put things into production and apologizes to Monique for not living up to her standards.